Frequently Asked Questions
All Adore products are made using 100% Charmeuse Silk. You can read more about our signature material here.
You can simply choose the item that you like from our online catalog, select the size and quantity, and click on “Add to Cart.” Once you are ready to check out, proceed to the checkout page by clicking on your cart icon at the top right corner of the home page.
You will be asked to fill in the necessary fields with your contact information and shipping details before proceeding to payment to finalize your purchase.
Our current payment options include:
For Metro Manila addresses, the processing and delivery can take 2 to 5 days.
For provincial areas, it can take 7 days.
For international orders, the timelines may vary, depending on the country and available couriers.
For Metro Manila addresses, rates start at ₱150.
For provincial addresses, rates start at ₱350.
For international orders, rates vary, depending on the country and available couriers.
Click here to know more about our sizing guide.
Requests should be made within seven (7) days upon the receipt of the item. You can e-mail us at firstname.lastname@example.org.
• We will only accept returns or exchanges due to wrong sizing.
• All items to be returned must show no signs of wear, alteration, or washing. The Adore tag should be attached and intact.
• Shipping costs will be shouldered by the buyer.
• All sale items are non-returnable.
• If an item is damaged upon delivery, please take a photo and contact us immediately.
We will send you an update once your item has been shipped. For follow-ups, you may e-mail us or message us through our social media accounts.